When you enable the motor, you should see the actual position move in a positive direction. If it doesn't move at all, increase the offset by small increments until the motor begins to "free spin". Be careful not to add too much offset because you could burn up the motor. Earlier, you set the position error trigger value to 10x the resolution of the motor. This will protect the motor from running away because it will only allow the motor to "free spin" for 10 revolutions. If the motor begins to vibrate or "buzz" as you increase offset yet doesn't spin, the motor phases are probably not wired correctly. If the motor sticks in one spot and won’t move, try to turn it by hand. It will probably jump to another spot and stick again. This is what happens when the phases are wired incorrectly. You should double check your U, V, W and GND wiring. If you achieve a "free spin" make sure you are getting a positive direction for the actual position with a positive offset. If not, you need to check your motor phase and feedback wiring again. Now perform this same test again using a negative offset. Make sure that the actual position goes in the negative direction.