New Customer Orientation

A guide for a new customers to create accounts in various portals to receive RMP motion controller licenses and to receive support.

Thank you for choosing RSI for your motion control needs!

Licence

To download our license you will need a Google account. If your company already uses G Suite or another google based email address you can simply use that email address. Otherwise you will need to create a new google account.

To download the license go to our License Manager page and login with your google account in the top right corner. Move the rsi.lic file to the main folder of your RMP installation (C://RSI/X.X.X).

Support

The best way to get technical support is to use our community forum. Here you can ask question any questions you may have and the engineer most knowledgeable on the topic will get back to you promptly. You can also see brows other customers questions to see if the answer is already out there. If you need to ask your question in an non-public setting you can also email ([email protected]).

Documentation

To learn about the classes and functions in our API and to see example code vist our API page.

For more more in depth explications of the features available to you with our API visit our topics page. Links to relevant example code can be found at the bottom of many topic pages.

Installation

To install all the required software and learn how to start your first Rapid Code Project please follow the steps laid out on our Getting Started Page.